Based on the work of Patrick Lencioni’s international best-seller, The Five Dysfunctions of a Team, The Five Behaviors® Team Development transforms intact teams through The Five Behaviors model of Trust, Conflict, Commitment, Accountability, and Results to drive team effectiveness and productivity.
This powerful experience assesses an intact team’s approach to teamwork and helps team members better understand themselves and the personalities on their team so they can effectively achieve their goals.
The result is a unique and impactful team development solution that empowers teams to rethink their approach to teamwork, shape new, more productive behaviours to increase productivity, and create a common language that completely redefines what it means to work together. When team members gain the interpersonal skills needed to understand how they and others contribute to their team’s development and how their part can make or break the team and its dynamic, they can rise together.
Whether your business is experiencing communication breakdowns, lack of shared goals, or inconsistent performance, the Lencioni Model provides the tools to identify these challenges and develop solutions.
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The Model:
The Five Behaviors® model takes the form of a pyramid, with each behaviour serving as a foundation for the next. Simple, sound, and straightforward – this model challenges teams to rethink their approach when working together.
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The Profile:
After taking the assessment, participants receive a precise, personalised profile that deepens their understanding of self, work style, and others on their team. Teams will also learn how their specific team is performing on each of the behaviours in The Five Behaviors model. These findings will help the team better understand their dynamics and create action plans for areas of improvement.
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Tools to Continue the Teams Development:
Because building a cohesive team takes time and continuous effort, teams can continue their learning and development through both the comparison and progress reports. The comparison reports are follow-up reports which emphasize the importance of The Five Behaviors for both individual relationships and team functioning. With the progress report, teams will be able to compare how their performance has changed over time.
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The Assessment:
It all starts with The Five Behaviors assessment, which measures how the team is performing in five areas: Trust, Conflict, Commitment, Accountability, and Results. Powered by DiSC, a research-validated assessment tool, this assessment helps participants identify their individual DiSC style and discover how each style brings value to the team.
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The Facilitation
The facilitation experience takes place over a one-day or three-day training session, led by a trained Five Behaviours expert. This session brings the personalised profile insights to life through powerful breakout activities and group discussions that help the team translate the learnings into impactful everyday practices.
Our Training Facilitators can deliver Lencioni’s 5 Behaviors Team Development Model tailored to the needs of your business.
The Lencioni Model helps combines theory with practical application to give leaders and teams actionable strategies for overcoming dysfunction. This includes:
Understanding team dynamics: Learn how to evaluate team strengths and weaknesses to identify barriers to performance.
Building trust through transparency: Explore methods to create open communication and vulnerability-based trust among team members.
Navigating conflict productively: Develop skills to manage disagreements constructively, ensuring debates are practical and lead to stronger solutions.
Fostering accountability and alignment: Discover tools to clarify roles, responsibilities, and expectations, promoting a culture of ownership and commitment.
Driving results-oriented focus: Learn how to set shared goals and track progress to keep teams motivated and focused on performance outcomes.
Practical application through exercises and role-plays: Engage in group activities and case studies to apply techniques and strategies in real-time scenarios.
Focused solutions for your business challenges.
We use the Lencioni Model behavioural tool and ensure its use is tailored to meet the unique challenges and goals of your organisation.
Our training approach blends theory with practical applications, including case studies, role plays, and scenario planning to ensure meaningful learning outcomes. Leaders and teams leave with tools and frameworks they can confidently use to improve team dynamics, performance, and communication.
Whether you’re focusing on team development, improving accountability, or overcoming communication challenges, we’ll customise the content to deliver the best results for your business.
The Lencioni Model, based on Patrick Lencioni’s Five Dysfunctions of a Team, describes five interconnected behaviours that undermine team effectiveness: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. It provides teams with a simple, memorable framework for understanding why they might be struggling and a clear pathway for building the behaviours that high-performing teams demonstrate. We use the model to facilitate honest team conversations and drive practical change.
It’s genuinely valuable for both. Teams that are already performing well often discover that working through the Lencioni framework helps them identify the one or two areas where strengthening their foundation could take them from good to exceptional. For teams experiencing real friction or underperformance, the model provides a shared language and a structured approach to addressing what’s holding them back.
We typically begin with a team assessment that benchmarks where the team currently sits across each of the five areas. The workshop then facilitates open, facilitated conversation about the team’s strengths and vulnerabilities, with practical exercises and discussions designed to build trust, encourage productive conflict, clarify commitments, and strengthen accountability. The session ends with a team action plan that participants own and are accountable for.
A focused Lencioni-based workshop typically runs for a full day, though a more in-depth program covering all five areas in detail with ongoing follow-up can extend across multiple sessions over several months. We’ll recommend the right scope based on where your team currently is and how much support you want to put in place to sustain the changes.
Contact us today to discuss how the Lencioni 5 Behaviors Model can be used to help your business build trust, accountability, and results-driven teams.