Continuing professional development is a requirement for licence and certificate holders in the category of general building work or swimming pool building.
The continuing professional development requirements are aimed at maximising consumer protection outcomes, maintaining public confidence by ensuring that industry participants are continually up-dating their skills, raising the quality of building and construction standards, improving safety, and reducing building disputes in the NSW home building industry. In particular, the requirements aim at the long term upgrading of the professionalism and performance of builders and swimming pool by improving knowledge, skills and practice across industry in identified areas of marketplace concern; and maintaining or improving levels of competence, customer service and business management skills in the industry as a whole.
Builder and swimming pool builder licence holders and qualified supervisors must earn a minimum of 12 continuing professional development points in the 12 month period immediately prior to the renewal of the licence or certificate. Surplus continuing professional development points from one year may be carried forward for twelve months.
The broad learning areas for continuing professional development are:
- Sustainability
- Compliance responsibilities
- Communication techniques and skills
- Disputes: how to handle complaints, how to avoid and how to resolve disputes
- Contractual issues in a building business
- Safety
- Building – technical issues
- Business management practices
For further information from the Department of Fair Trading in relation to continuing professional development for the construction industry click on the link below:
Leadership & Performance Partners are able to assist builders to meet their CPD requirements in a number of the learning areas including: business management practices; communication techniques and skills; disputes: how to handle complaints, how to avoid and resolve disputes. We work with business of all sizes and will consult with the business to meet their specific professional development needs.
For further information email us at info@leadershipandperformance.com.au
